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Terms & Conditions

BROKERAGE AI - TERMS AND CONDITIONS OF SERVICE

Last Updated: November 11, 2026

Effective Date: November 11, 2026

IMPORTANT NOTICE: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY CREATING AN ACCOUNT, SIGNING IN VIA GOOGLE OAUTH, OR INITIATING ANY TRANSACTION ON BROKERAGE AI, YOU AGREE TO BE BOUND BY THESE TERMS, OUR PRIVACY POLICY, AND ALL APPLICABLE LAWS AND REGULATIONS. IF YOU DO NOT AGREE, DO NOT USE THIS PLATFORM.

1. ACCEPTANCE AND DEFINITIONS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Buyer", "Seller", or "you") and Brokerage AI ("Platform", "we", "us", or "our").

Definitions:

  • "Buyer": A user who initiates an offer, negotiates, or purchases goods/services through the Platform.
  • "Seller": A user who lists items, negotiates, and accepts payments for goods or services through the Platform.
  • "Deal": A peer-to-peer transaction facilitated through the Brokerage AI workspace.
  • "Escrow": The temporary holding and conditional release of transaction funds processed through PayPal pending successful delivery and completion of the inspection period.
  • "Return Window": The designated timeframe commencing upon buyer confirmation of receipt during which the buyer may inspect the item or raise a dispute.

2. ELIGIBILITY AND REGISTRATION

To access and use Brokerage AI:

  • You must be at least 18 years of age or the age of legal majority in your jurisdiction.
  • You must maintain an active, verified Google Account for authentication.
  • You must hold a valid, active PayPal account capable of sending and/or receiving funds.
  • You represent and warrant that you are not barred from using our Services under the laws of any applicable jurisdiction, nor listed on any sanctions or restricted party lists.

3. THE BROKERAGE AI SERVICE & AI NEGOTIATOR DISCLAIMER

Brokerage AI provides software infrastructure that allows Buyers and Sellers to negotiate transactions and settle payments securely:

A. Autonomous AI Negotiation Agents:

The Platform provides conversational AI agents (powered by Google Gemini) acting on behalf of the Buyer and Seller to negotiate prices, counteroffers, and terms:

  • The AI agents operate strictly on parameters and pricing floors/ceilings specified by the respective human user.
  • NO FINANCIAL OR LEGAL ADVICE: AI agents do not provide appraisal, legal, financial, or formal fiduciary advice. AI-generated statements, counteroffers, and suggested compromises are recommendations, not representations of fact.
  • HUMAN CONFIRMATION REQUIREMENT: No deal is final until both human parties formally confirm the terms and approve the generated invoice and PayPal Order.
  • You remain solely responsible for reviewing all terms, descriptions, and pricing before authorizing payment or shipping an item.

B. Platform Role:

Brokerage AI is an automated negotiation and escrow settlement facilitator. We are NOT an auctioneer, retailer, insurer, or common carrier. Brokerage AI is not a party to the underlying contract of sale between the Buyer and Seller.

4. TRANSACTIONS, ESCROW, AND PAYPAL INTEGRATION

All financial operations on Brokerage AI follow a strict escrow settlement lifecycle:

A. Invoicing & Order Capture:

  • When Buyer and Seller agree on deal terms, the Platform generates an invoice and a corresponding PayPal Order.
  • The Buyer pays the agreed purchase price plus a transparent platform fee (standard rate of 3%).
  • Once the Buyer authorizes payment via PayPal Checkout, funds are captured and held in escrow by the Platform pending delivery.

B. Shipment & Fulfillment:

  • The Seller is obligated to ship the physical item or deliver the digital deliverable promptly and enter valid carrier tracking information into the deal workspace.
  • The Seller agrees that funds will not be released until delivery is verified and the Return Window has lapsed.

C. Delivery Confirmation & Return Window:

  • Upon receiving the item, the Buyer confirms receipt within the application.
  • Receipt confirmation initiates an inspection Return Window (configured for live deals, or 60 seconds during live sandbox demonstration mode).
  • During the Return Window, the Buyer has the right to inspect the goods to ensure they match the agreed condition and description.

D. Automated Payout Release:

  • If the Return Window expires without the Buyer filing a dispute, the Platform's server-side payout engine immediately and automatically releases the agreed funds to the Seller's PayPal account via PayPal Payouts.
  • Once funds are released via PayPal Payouts, the transaction is marked 'released' and completed. Payouts are final and irrevocable by the Platform.

5. DISPUTES, CANCELLATIONS, AND REFUNDS

A. Pre-Payment Cancellation:

Either party may cancel a deal at any time prior to the Buyer capturing payment without penalty.

B. Disputes During Return Window:

  • If the delivered item is significantly not as described, damaged, or defective, the Buyer must click "File Dispute" before the Return Window countdown reaches zero.
  • Filing a dispute immediately freezes the automated payout release.
  • The parties may provide evidence in the deal workspace. If unresolved, the transaction may be escalated to administrative review or refunded back to the Buyer's original PayPal payment method.

C. Post-Release Disputes:

Once the Return Window closes and funds are disbursed to the Seller, any further disputes must be resolved directly between Buyer and Seller or through PayPal's Buyer/Seller Protection program subject to PayPal's governing terms.

6. PLATFORM FEES

Brokerage AI charges a transparent 3% platform facilitation fee on completed transactions to cover software maintenance, AI compute infrastructure, and escrow orchestration.

  • The fee schedule is displayed transparently on every deal invoice prior to buyer payment authorization.
  • Platform fees are earned upon successful deal completion and are generally non-refundable once a transaction has completed its Return Window.

7. USER CONDUCT AND PROHIBITED ACTIVITIES

You agree that you will NOT use Brokerage AI to:

  • List, sell, or purchase illegal goods, counterfeit items, controlled substances, weapons, stolen property, or fraudulent services.
  • Engage in money laundering, tax evasion, or circumventing financial sanctions.
  • Manipulate, abuse, or attempt prompt injection attacks against the AI negotiation agents or underlying language models.
  • Exploit software bugs, conduct automated scraping, or interfere with the integrity and security of our APIs or database.
  • File fraudulent disputes or abuse the return window mechanism.

8. INTELLECTUAL PROPERTY

All software, algorithms, user interfaces, branding, logos, and proprietary designs associated with Brokerage AI are the exclusive intellectual property of Brokerage AI and its licensors. Users retain ownership of the listing content, photos, and descriptions they upload.

9. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BROKERAGE AI DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT AI RESPONSES WILL BE 100% ACCURATE AT ALL TIMES.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BROKERAGE AI, ITS FOUNDERS, DEVELOPERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM, FAILED TRANSACTIONS, OR THE ACTIONS OF COUNTERPARTIES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY EXCEED THE GREATER OF: (A) THE TOTAL PLATFORM FEES EARNED BY US ON THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00 USD).

11. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware (or your jurisdiction of operation), without giving effect to any principles of conflicts of law. Any dispute arising out of or relating to these Terms shall be resolved through confidential, binding arbitration or in the appropriate courts located within the designated jurisdiction.

12. AMENDMENTS TO TERMS

We reserve the right to modify or replace these Terms at any time. Material updates will be indicated by changing the "Last Updated" date. Your continued use of the Services after any such revision constitutes your acceptance of the modified Terms.

13. CONTACT INFORMATION

For inquiries regarding these Terms and Conditions or the Brokerage AI platform, please reach out to:

Brokerage AI Legal & Compliance Email: sweru2006@gmail.com Website: https://brokerage-ai.vercel.app